Fixing Game Controller Issues on PS4/PS5
Game controllers are an essential part of many video game consoles, including the PlayStation 4 (PS4) and PlayStation 5 (PS5). However, like any electronic device, game controllers can sometimes experience issues. If you’re having trouble with your PS4 or PS5 game controller, there are several steps you can take to troubleshoot and fix the problem.
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Troubleshooting Game Controller Issues on PS4/PS5
Check for Updates
Before attempting any other troubleshooting steps, it’s important to make sure your PS4 or PS5 is running the latest software. Updating your console can often fix game controller issues as well as other bugs.
| Console | Steps |
|---|---|
| PS4 | 1. Go to the home screen and select “Settings.” 2. Under “System,” select “System Software Update.” 3. If an update is available, follow the prompts to download and install it. |
| PS5 | 1. Go to the home screen and select “Settings.” 2. Under “System,” select “System Software.” 3. If an update is available, select “Update System Software” and follow the prompts. |
Restart Your Console
Sometimes, a simple restart can resolve game controller issues on your PS4 or PS5.
| Console | Steps |
|---|---|
| PS4 | 1. Hold down the power button on the front of the console until it beeps twice. 2. Select “Restart PS4.” |
| PS5 | 1. Hold down the power button on the front of the console until it beeps twice. 2. Select “Restart.” |
Check Your Controller’s Batteries
If your game controller is not turning on or is experiencing connection issues, it could be due to low batteries. Try replacing the batteries in your controller to see if that resolves the problem.
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Check Your Controller’s Connection
If your game controller is experiencing connectivity issues, it could be due to a problem with the controller’s connection. Here are some steps you can take to troubleshoot this issue:
- Make sure the controller is properly connected to your console. On the PS4, the controller should be connected to the console via a USB cable. On the PS5, the controller can be connected via a USB cable or wirelessly.
- If you’re using a wireless controller, make sure it is within range of the console. The maximum range for a wireless controller is approximately 30 feet.
- Try resetting the controller by pressing the reset button, which is located in a small hole on the back of the controller. You may need a paper clip or other small object to press the reset button.
Reassign the Controller
If you’re experiencing issues with your controller, it may be helpful to reassign it to your console. This can help fix any problems with the controller’s configuration. Here’s how to reassign a controller on your PS4 or PS5:
| Console | Steps |
|---|---|
| PS4 | 1. Go to the home screen and select “Settings.” 2. Under “Devices,” select “Bluetooth Devices.” 3. Press and hold the “PS” and “Share” buttons on your controller until the light bar begins to flash. This will put the controller into pairing mode. 4. On the “Bluetooth Devices” screen, select “Wireless Controller” to pair the controller with your console. |
| PS5 | 1. Go to the home screen and select “Settings.” 2. Under “Devices,” select “Bluetooth Devices.” 3. Press and hold the “Create” button on your controller until the light bar begins to flash. This will put the controller into pairing mode. 4. On the “Bluetooth Devices” screen, select “Wireless Controller” to pair the controller with your console. |
Reset Your Controller
If you’re still experiencing issues with your game controller after trying the above troubleshooting steps, you may need to reset it. This will erase any saved data and configuration settings on the controller, so be sure to back up any important data before resetting it. Here’s how to reset a controller on your PS4 or PS5:
| Console | Steps |
|---|---|
| PS4 | 1. Turn off your PS4 console and unplug it from the power source. 2. Press and hold the “PS” and “Share” buttons on your controller until the light bar begins to flash. This will put the controller into pairing mode. 3. While the controller is in pairing mode, plug your PS4 console back in and turn it on. 4. On the home screen, go to “Settings,” then under “Devices,” select “Bluetooth Devices.” 5. On the “Bluetooth Devices” screen, select “Wireless Controller” to reset the controller. |
| PS5 | 1. Turn off your PS5 console and unplug it from the power source. 2. Press and hold the “Create” button on your controller until the light bar begins to flash. This will put the controller into pairing mode. 3. While the controller is in pairing mode, plug your PS5 console back in and turn it on.< |
