Fixing Game Performance Issues on PS4/PS5
Game performance issues on the PlayStation 4 (PS4) and PlayStation 5 (PS5) can be frustrating for players. These issues can range from slow loading times to frame rate drops or even game crashes. However, there are several steps you can take to troubleshoot and fix these issues.
RELATED: https://wixagamers.com/step-by-step-guide-to-fixing-common-gaming-problem-on-ps4-ps5
Troubleshooting Game Performance Issues on PS4/PS5
Check for Updates
Before attempting any other troubleshooting steps, it’s important to make sure your PS4 or PS5 is running the latest software. Updating your console can often fix game performance issues as well as other bugs.
| Console | Steps |
|---|---|
| PS4 | 1. Go to the home screen and select “Settings.” 2. Under “System,” select “System Software Update.” 3. If an update is available, follow the prompts to download and install it. |
| PS5 | 1. Go to the home screen and select “Settings.” 2. Under “System,” select “System Software.” 3. If an update is available, select “Update System Software” and follow the prompts. |
Restart Your Console
Sometimes, a simple restart can resolve game performance issues on your PS4 or PS5.
| Console | Steps |
|---|---|
| PS4 | 1. Hold down the power button on the front of the console until it beeps twice. 2. Select “Restart PS4.” |
| PS5 | 1. Hold down the power button on the front of the console until it beeps twice. 2. Select “Restart.” |
Check Your Internet Connection
A poor internet connection can cause game performance issues on your PS4 or PS5. Try running a speed test to see if your internet connection is sufficient for online gaming. If the speed test results are lower than expected, you may need to contact your internet service provider (ISP) for assistance.
RELATED: https://wixagamers.com/step-by-step-guide-to-fixing-common-gaming-problem-on-ps4-ps5
Check Your Console’s Storage
If your console’s storage is full, it can cause game performance issues. You can check your console’s storage by going to the home screen and selecting “Settings,” then under “System,” select “Storage.” If your storage is full, you can free up space by deleting unnecessary files or uninstalling games you no longer play.
Check Your Console’s Power Settings
On the PS4 and PS5, there are different power settings you can choose from. If you’re experiencing game performance issues, it may be helpful to adjust your power settings. Here’s how to access and change your power settings on your PS4 or PS5:
| Console | Steps |
|---|---|
| PS4 | 1. Go to the home screen and select “Settings.” 2. Under “Power Save Settings,” select “Set Functions Available in Rest Mode.” 3. Choose the power options that work best for you. |
| PS5 | 1. Go to the home screen and select “Settings.” 2. Under “Power,” select “Power Mode.” 3. Choose the power options that work best for you. |
Check Your TV or Monitor Settings
If you’re experiencing game performance issues on your PS4 or PS5, it may be helpful to check your TV or monitor settings. Some TVs and monitors have game-specific settings that can improve performance. Consult your TV or monitor’s user manual for more information on how to access and adjust these settings.
Check Your Game Settings
Many games have a variety of settings that can affect performance. If you’re experiencing game performance issues, it may be helpful to check your game settings and adjust them as needed. Some settings you may want to consider changing include resolution, frame rate, and graphics quality.
Reset Your Console to Default Settings
If you’re still experiencing game performance issues after trying the above troubleshooting steps, you may need to reset your console to default settings. This will erase any saved data and downloaded games, so be sure to back up your data before resetting your console. Here’s how to reset your PS4 or PS5 to default settings:
| Console | Steps |
|---|---|
| PS4 | 1. Go to the home screen and select “Settings.”<br>2. Under “Initialization,” select “Initialize PS4.”<br>3. Follow the prompts to reset your console. |
| PS5 | 1. Go to the home screen and select “Settings.”<br>2. Under “System,” select “System Software.”<br>3. Select “Restore Default Settings” and follow the prompts. |
Reinstall the Game
If you’re still experiencing game performance issues after trying the above troubleshooting steps, you may need to reinstall the game. Reinstalling the game can often fix performance issues by replacing any corrupted files with fresh copies. Here’s how to reinstall a game on your PS4 or PS5:
| Console | Steps |
|---|---|
| PS4 | 1. Go to the home screen and select “Library.”<br>2. Find the game you want to reinstall, highlight it, and then press the “Options” button on your controller.<br>3. Select “Delete” and follow the prompts to uninstall the game.<br>4. Once the game is uninstalled, go to the PlayStation Store and search for the game.<br>5. Select “Buy” or “Download” to reinstall the game. |
| PS5 | 1. Go to the home screen and select “Library.”<br>2. Find the game you want to reinstall, highlight it, and then press the “Options” button on your controller.<br>3. Select “Delete” and follow the prompts to uninstall the game.<br>4. Once the game is uninstalled, go to the PlayStation Store and search for the game.<br>5. Select “Buy” or “Download” to reinstall the game. |
Contact the Game Developer
If you’re still experiencing game performance issues after trying the above troubleshooting steps, you may want to consider contacting the game developer for assistance. Many game developers have support resources available on their websites, including forums, knowledge bases, and contact information for customer support.
FAQ’S
How do I free up space on my PS4 or PS5?
There are several ways to free up space on your PS4 or PS5:
Uninstall games you no longer play. To uninstall a game, go to the home screen and select “Library,” then find the game you want to uninstall, highlight it, and press the “Options” button on your controller. Select “Delete” and follow the prompts to uninstall the game.
Delete unnecessary files, such as save data, screenshots, or videos. To delete files, go to the home screen and select “Settings,” then under “System,” select “Storage.” From there, you can select the type of files you want to delete and choose which specific files to delete.
Use an external hard drive to store games and other files. To use an external hard drive on your PS4, it must be formatted to the exFAT file system. On the PS5, the external hard drive must be USB 3.0 and formatted to the exFAT or NTFS file system.
What are the minimum internet speeds for online gaming on the PS4 and PS5?
The minimum internet speeds for online gaming on the PS4 and PS5 are:
PS4: 3 Mbps download and 1 Mbps upload
PS5: 5 Mbps download and 1 Mbps upload
However, these are just the minimum speeds. For optimal gaming performance, it’s recommended to have internet speeds of at least 10-15 Mbps download and 5-10 Mbps upload.
What do I do if my game still has performance issues after trying all of the troubleshooting steps?
If you’ve tried all of the troubleshooting steps and your game is still experiencing performance issues, you may want to consider contacting the game developer for assistance. Many game developers have support resources available on their websites, including forums, knowledge bases, and contact information for customer support. If the problem persists, you may also want to consider consulting with a professional video game repair service.
